Inbound Isn't What It Used to Be.
Every missed call is a missed chance to care. But every call answered by a rushed or unprepared team member might be even worse.
Pathfinder brings clinically inspired empathy and consistency to every inbound interaction—so you never have to worry about what's being said when you can't listen.
Every Call is a "Customer Service" Call.
A 2022 survey found that 54% of U.S. respondents prefer phone calls to resolve customer service issues. Due to industry fragmentation, customers often treat any eldercare topic as a customer service matter.
Introducing Pathfinder
Consistent, Clinically-Inspired Communication
With Pathfinder, you ensure callers receive accurate, reassuring information right away, allowing your staff to focus on deeper, meaningful interactions that only a human can provide.
Restore trust, capture every opportunity, and confidently deliver a consistently excellent experience to everyone who reaches out.
Pathfinder is your AI-powered voice assistant designed specifically for eldercare providers. It answers inbound calls instantly and delivers empathetic, clinically-informed responses, every single time.
Launch your AI phone agent in minutes— no engineering team required
Pathfinder comes stocked with a clinically-inspired eldercare knowledge base. You can also plug in your own data, customize scripts, and align it with your team's existing workflows.
Everything is delivered through a warm, friendly voice that callers instantly trust, so your staff can confidently rely on Pathfinder from day one—without technical headaches.
From Head-Spinning to Crystal Clear
Navigating eldercare is often overwhelming for callers, with fragmented resources and confusing pathways.
Trust and Confidence
With clarity comes trust, and with trust, your callers can confidently engage with your services, knowing they're in capable hands.
Listen Carefully
Pathfinder meets callers exactly where they are, listening carefully to their needs and concerns, and guiding them from confusion to clarity—before ever suggesting a solution.
Meet Our Co-founders
Aging is one of the biggest challenges of our time. We are building a new standard of support where information is accessible, guidance is instant, and aging well is possible for everyone.
Let’s talk about how we can bring this vision to life together.
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The future is voice.
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hello@seniorai.com
+1 (314) 227-9596
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